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FAQ

Do Solar Panels Require A Battery Backup

Battery backup is not required. We specialize in grid tied solar power systems. The power company serves as a system backup. Battery technology is still in it’s infancy. It is expensive and bulky. The surplus power that you produce is sold back to the grid for credit to your account. Battery backup is available for those that must have it.

How long does the installation take?

The overall process takes anywhere from 45 to 60 days. The actual installation will only take between 2 to 3 days at most. We must submit engineering documents with the electric company for approval. HOA (when applicable) must then be notified and approve.

Can the HOA (homeowners association) stop me from putting solar panels on my roof?

No. There is a federal law the prohibits any HOA from not disapproving solar panels. On June 17, 2011 Texas legislature enabled House Bill 362 which prohibits HOA’s from not allowing solar panels under normal circumstances.

Are Solar Loans Available?

The answer is yes. Banks and credit unions will lend money for solar equipment. It is also possible to use a home equity loan. We offer in house finance through a variety of lending partners. Choose from lending plans that include no money down, low interest and flexible terms. Ask a representative for information on how to apply.

Can Hailstorms Destroy My Solar Panels?

It is possible but unlikely. All of our solar panels have been UL tested. This means they must undergo high speed impact tests that simulate hail. Only extreme hail storms can damage solar panels. Homeowners insurance will be responsible during this event. Acts of God are not covered by our standard warranty.

How Do I Clean My Solar Panels?

We recommend that you clean your panels at least once a year. Rain will usually keep panels clean enough for maximum operation. Your system output is only reduced by 3% to 5% when panels are dirty. A handyman with long scrub brush and a hose can do the job.

Will I be the only one with working power during a blackout?

The answer is no. A grid tied solar power system is designed to work with the power company. Maintenance crews must be able to work on the system. It is dangerous for these crews if power is being sent to the system while they work.

What happens if I need to remove the solar panels to work on my roof.

It is not difficult to remove the solar panels in the event the roof needs work. The price should not exceed $1000 for parts and labor. Check with a local roofing company for more information.

Can I purchase extra panels and sell electricity back to the grid for a profit?

The answer is usually NO. The purpose of a net metering system is not intended to be a profit center. The ‘buyback’ rate utility companies pay is not worth the investment. Surplus electricity produced is bought at below retail rates.

Does the equipment come with a warranty?

LG Solar Products are sold with a 10-year/25- year warranty. LG will replace or repair your product and cover all the expenses for up to 10 years from the install date. The 25-year warranty pertains to power performance. Please refer to the LG Product Warranty for more information.

Does the installation come with a warranty ?

Yes. We will guarantee the workmanship and the installation for up to 2 years.
Our reputation is based upon customer service. All of our residential and commercial installations are done by qualified solar installation specialists.

Does your company have liability insurance ?

Yes. Our company provides all the qualified insurance required to operate in the state of Texas.
We carry liability as well as workers compensation insurance. This protects our customers from any liability in the case of unforeseen events.

For how long will my solar panels and related equipment last?

Solar panel technology has improved significantly over the last years. LG Panels guarantee that their equipment will produce for 25 years. Keep in mind that solar panels loose 07% production each year. This means that they will produce at least 80% power. Inverters will usually last around 10 to 15 years. Overall, with minimal proper maintenance your equipment should last 25 to 30 years or more.